Privacy Policy

1. Information We Collect

We collect personal information when you use our services. This may include:

• Personal Information: Name, email address, contact details

• Video Content: Videos provided by you, including any personal data you may choose to share in your videos

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver personalized swim mentoring services, including reviewing and responding to the video content you provide

• To communicate with you regarding your mentoring sessions, feedback, or any customer service inquiries

• To process payments for services you purchase

• To improve our services and ensure a high-quality experience

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3. Video Content

As part of our swim mentoring services, you may submit video content to My Swim Mentor. We may store and review the video content you provide to help us better understand your needs and offer more personalized advice. Rest assured, we will not share the content with third parties without your explicit consent, except where required by law.

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4. Sharing of Information

We will not share your personal information or video content with third parties except in the following cases:

• With Service Providers: We may share your personal information with trusted service providers who assist us in delivering services, such as video hosting platforms or payment processors.

• As Required by Law: We may be required to disclose your information if mandated by law, regulation, or legal process.

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5. Data Retention

We retain your personal data and video content for as long as necessary to ful-fill the purposes outlined in this policy. If you wish to request the deletion of your data or video content, please contact us directly at Eleanor.johns97@gmail.com

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6. Data Security

We take reasonable precautions to protect your personal information and video content. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

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7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you

• Correct any inaccuracies in the data

• Request the deletion of your data

• Object to certain types of data processing

• Withdraw consent at any time

If you would like to exercise any of these rights, please contact us at Eleanor.johns97@gmail.com

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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here with the updated effective date. We encourage you to review this policy periodically to stay informed.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:

My Swim Mentor

Email: Eleanor.johns97@gmail.com
Phone: +447514877640
Website: www.my-swim-mentor.com